Jared The Galleria of Jewelry in Novi, MI Closed now

Reviews about Jared The Galleria of Jewelry

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  August 21, 2020, by Rachel Brash
  Excellent experience!! We bought the diamond and the Tacori setting here and couldn't be more happier! I can't tell you how many compliments I get on my ring. Jareds has one of the widest selections of diamonds! Plus, they even offer insurance/maintenance packages which you won't find at independent jewelers! Fonda is a pro!! She will get you your perfect diamond and make the process so very easy!
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  January 22, 2020, by Samantha Hawkins
  My fiance and I had a great experience here. The sales woman was very attentive to us but let us take our time and look at everything without being pushy. They have an on-site jeweler (which I thought was super cool) and they are capable of sizing/re-sizing you rings same day!
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  August 30, 2019, by Lynne Cude
  I would put negative 10 stars if I could , but you have to at least put one star to make a review. I have been a customer of Jared Jewelry for years spent many thousands there. Unfortunately I have felt stuck going there due to paying for extended warranty. Each time I go there it is a huge huge aggravation they work on commission and are rude to you that you are there for a free warranty repair vers another sale for themselves to benefit off. My last experience ended me ever going back to Jared Jewelry and spreading the word to all this is the worst place to shop. I spent over an hour there ordering my daughters 13th birthday special gift, a necklace a simple necklace. I did it 3 weeks prior to her birthday. Never getting a call from them giving me a status, but me calling them all the time trying to make sure they would have it in time. The day before her birthday still nothing so I called and they said it was in, nothing like last minute. I went to pick it up the morning of her birthday and first they were rude like always then come to find out 3 weeks waiting they ordered a bracelet NOT a necklace as I ordered. They acted like no big deal it was a mistake and made no effort to make things right.The manager there was so rude gave NO solution to the problem and he could not even refund my deposit of $60.00 cash. I would have to wait 10 days for a Check. So my daughters 13th bday gift we ordered 3 weeks ahead of time to make her bday special never made it. It meant NOTHING to the manager that they so screwed up and I was stuck with NO gift on my daughters birthday. Absolutely SHAMEFUL. I would never ever purchase anything from Jared Jewelry again they are the worst company to deal with. Remember they work on commission they are friendly during the sale and the selling of an extended warranty, but after that if you aren't there to buy you are treated awful. I will make sure I continue to spread the word of this place I would never ever want anyone to be in the situation I was in. Also want people to know Jared Jewelry order process is ridiculous. I left there went to a different Jewelry store I ordered exactly what I did at Jared that took 3 weeks to come in wrong, I got the necklace at other Jewelry place next day. Yes the next day and it was right. Says a lot about Jared Jewelry if they are that big of a company why would it take 3 weeks to order anything let alone a simple necklace. Also they can't refund me $60.00 cash that I made as a cash deposit. I have to wait 10 days on a check. This store always has customers in the shop complaining every time I am there. Says a lot. Read their other reviews they are well known for issues and being so rude. THINK BEFORE YOU EVER SHOP AT JARED JEWELRY. REMEMBER YOU WILL HAVE REPAIRS AT SOME POINT AND THIS IS NOT A COMPANY YOU WANT TO DEAL WITH.